Shipping Rates

nursery

When buying from the nursery you will get so much more than just a tree, you will get an experience. Come and discuss with Steve the design possibilities and the horticultural needs of your future bonsai and most importantly see the trees in the flesh. If you can’t make it though we do offer delivery.

Please contact us for a quotation.

We currently only ship bonsai trees and copper wire within the European Union.

Bronze sculptures, tools and stands are shipped worldwide.

For parcels under 1kg we use the Royal Mail.

For parcels over 1kg we deliver using Interlink Express.

We endeavor to ensure that your order is processed and delivered as quickly as possible, for your satisfaction and for the health of the tree. Mainland UK delivery is next day, EU times will vary.

Due to customs restrictions Bonsai Trees cannot be sent to the UNITED STATES or non-European Union Countries. Trees purchased by customers outside the EU will be refunded less a 5% handling fee. If you are unsure about receiving trees please contact us before ordering.

 RETURNS

If you are dissatisfied with your purchase please let us know as soon as possible and we will either exchange it or give you a full refund on the conditions that goods are returned in the same condition as when received. For dry goods please return within 7 days of receipt and for Bonsai or plant material please return within 48 hours of receipt. We take every care to pack all parcels to a high standard to ensure your goods arrive safely securely and in perfect order. Recycled packing products are used where possible for all orders. If your goods arrive damaged we will refund the full amount paid, or replace with goods equal to the value of the original purchase; however photographic evidence must be provided before refund can be given, please retain goods and packaging for collection.

You can read our terms and conditions here.